Privacy Policy for Clinical Sports Therapy
Clinical Sports Therapy is committed to protecting the privacy of our clients and ensuring the security of personal information in compliance with the NSW Privacy and Personal Information Protection Act 1998 (PPIP Act). This Privacy Policy explains how we collect, use, disclose, and protect personal information.
1. Collection of Personal Information
We collect personal information directly from you when you engage with our services or contact us through our website or other channels. The types of personal information we may collect include:
Full name, date of birth, and contact details (such as phone number, email address, and address)
Health information necessary for providing massage therapy and related services, such as treatment history, health conditions, and injuries
Payment details for processing transactions
Any other information you provide to us during your interactions with Clinical Sports Therapy.
2. Purpose of Collection
Personal information is collected to:
Provide high-quality massage therapy and related services tailored to your individual needs
Process payments and manage bookings
Improve our services through client feedback and communication
Comply with relevant laws and regulations as required.
We will not collect personal information unless it is reasonably necessary for these purposes.
3. Use and Disclosure of Personal Information
Clinical Sports Therapy respects the privacy of your information and will only use or disclose personal information for purposes directly related to the provision of our services, or as otherwise permitted by law. Examples include:
Sharing information with other health professionals (only with your consent) if necessary for your treatment
Disclosing information if required by law or court order.
We do not sell or rent personal information to third parties for any marketing purposes.
4. Data Security
We are committed to ensuring the security of your personal information. We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. We use a combination of secure servers, physical security measures, and access controls to safeguard personal information.
5. Access and Correction
You have the right to request access to your personal information held by us and to correct any inaccuracies. To request access or correction, please contact us at. We will respond to your request within a reasonable time frame and, where necessary, make the required corrections.
6. Retention and Disposal
Clinical Sports Therapy retains personal information only for as long as necessary for the purposes outlined in this policy or as required by law. When no longer required, personal information is disposed of in a secure manner.
7. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
8. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us:
Clinical Sports Therapy
Email: clinicalsportstherapy@gmail.com
Phone: 0412 279 214
We will work with you to resolve any privacy-related issues in accordance with the NSW Privacy Act.